Top Questions to Ask Your Spokane Moving Company Before Hiring
Are you getting ready for a big move but aren’t sure who to hire? Numerous companies in Spokane offer moving services, but how do you know which one is the right company for you? Today, we’ll provide you with a comprehensive list of essential moving company questions to ask a Spokane moving company before hiring them. Our goal is to help you make informed decisions and ensure you’ve chosen a reliable and trustworthy service to make your move a breeze. To make this easy, we are going to discuss the questions you should ask in stages so that you can narrow down your candidates until you are left with the perfect moving company for you.
Questions About Experience and Credentials:
The first round of questions to ask a Spokane moving company is centered around experience and credentials to verify they are a legitimate business you can trust.
- How long has the moving company been in business?
- Are they licensed and insured?
- What certifications or affiliations do they have (e.g., Better Business Bureau, American Moving & Storage Association)?
Questions About References and Reviews:
Once you have guaranteed that your Spokane moving company candidates are legitimate, it is essential to investigate how they have performed. Even legitimate moving companies can have a terrible reputation. That is why it is vital to dig into reviews. To do this, we recommend asking:
- Can they provide references from previous clients?
- Have they received any awards or recognition for their moving services?
- Have they performed a move similar to the one you are requesting? If so, what was the result?
However, we want to caution you not just to trust their word but to dig into finding the answers to these questions yourself. You can do this two ways easily. First, ask friends, family, or colleagues if they have used this service; if so, how did they feel about the end result? Second, research third-party review sites, like Google, to get an overall feel of how people rate the company and what their comments reveal about their services.
Questions About Services Offered:
Now that you know your Spokane moving company candidates are legitimate and recognized as a good business, it is time to get into their services. Keep in mind that some moving companies offer general residential moving services only, whereas others may offer storage solutions, business moves, car shipping, packing/unpacking services, and more. Therefore, it is vital when asking moving company questions that you guarantee that the services you need are available.
- What specific services do they provide (e.g., packing, storage, specialty item moving)?
- Do they offer both local and long-distance moving services?
- Are there any additional fees for services like disassembling furniture, packing materials, or handling heavy items?
Questions About Pricing and Estimates:
After ensuring your candidates offer all of the services you require, you can dig into the pricing details. We want to caution that low-ball prices that seem “like a steal” often come with strings, so be sure to ask your questions diligently.
- How do they determine pricing (e.g., hourly rate, weight, distance)?
- Is the estimate binding or non-binding?
- What is included in the estimate, and are there potential additional costs?
- Does the number of movers attending the job change the rate?
Questions About Moving Process and Logistics:
If the pricing is fair and within your budget, it is time to consider the logistics of your upcoming move. Whether you are moving in or out of Spokane, we recommend asking your Spokane moving company the following:
- How do they handle scheduling and timing for the move?
- What measures do they take to protect your belongings during the move?
- How do they handle any potential delays or changes in the moving plan?
- What are your rights as a mover?
Questions About Customer Support and Communication:
Whether you are simply moving down the street or across the country, the act of moving is always stressful. That is why having excellent customer support and communication with your moving company is vital to ensure a streamlined, compassionate, and comfortable move. To do this, ask the following moving company questions:
- When does their customer service officially begin and end?
- How will they communicate with you throughout the moving process?
- What do they offer for after-hours moving questions?
- Do they offer a point of contact for any questions or concerns during the move?
- How do they handle customer complaints or issues that arise?
Questions About Insurance and Liability:
When making a move, the items you select to take with you have value – whether monetarily or personally. While you want your moving company to do everything in its power to keep your items safe, it is vital to recognize that accidents beyond its control can happen. Therefore, insurance and liability concerns should be a significant point to hit on your moving company questions list.
- What type of insurance coverage do they offer?
- How do they handle claims if any items are damaged or lost during the move?
- Are there options for additional insurance coverage if needed?
At the end of the day, finding the best moving company in Spokane is worth the effort. By putting in the time to ask these moving company questions, you can rest assured that you will find the best Spokane moving company for your specific needs.
Moving Made Easy with Speedy Movers
Do you want to make your move stress-free and seamless? We at Speedy Movers are here to help! Built on a reputation of hard work, fair rates, and satisfied customers, we plan to exceed your expectations by customizing our moving services to fit your specific needs. Need to move cross-country, relocate your business, or haul a giant piano? We’ve got you covered every step of the way. With local offices in Spokane, the Tri-Cities, and Seattle, we are pleased to serve the Washington state and beyond! Contact Speedy Movers today to discuss your moving needs and get a free, no-obligation quote.